Thank you for choosing onlinecash for your mobile and electricity bill payment needs! We understand that there may be times when you need to cancel a bill payment transaction. This policy outlines the terms and conditions for cancelling transactions on our mobile app and website.
You can cancel any bill payment transaction free of charge before it is submitted for processing.
To cancel a transaction before completion, simply navigate to the "Transaction History" section of your onlinecash account and locate the pending transaction.
Click on the "Cancel" button associated with the transaction.
The transaction will be cancelled immediately and no charges will be applied.
Cancelling After Payment Completion:
Once a bill payment transaction has been submitted for processing, it cannot be cancelled.
This is because the payment has already been initiated with the biller and cannot be reversed.
However, you may be able to contact the biller directly to request a cancellation or refund. Please note that the biller's cancellation policy will apply in such cases.
Important Notes:
This cancellation policy applies to all bill payment transactions made through the onlinecash mobile app and website.
onlinecash reserves the right to modify this policy at any time without prior notice.
If you have any questions about this policy, please contact onlinecash customer support.
Contact Us:
For any questions or assistance regarding bill payment cancellations, please contact onlinecash customer support through the following channels:
Phone: +91 8930968676
Email: narendersiwach76@gmail.com
Live Chat: Available on the onlinecash mobile app and website
We appreciate your understanding and cooperation.
Additional Information:
It is important to note that even if you cancel a bill payment transaction before it is completed, your biller may still send you a bill. In such cases, you will need to contact the biller directly to explain the situation and request a cancellation or adjustment.
We recommend that you review your bill statements carefully before making any bill payments.
We hope this cancellation policy is helpful. If you have any further questions, please do not hesitate to contact us.
Powered By Narender Siwach